Roy Cooper NC Senate 2026 Voter Perception Study
Understand how North Carolina voters perceive Roy Cooper as a Senate candidate, what issues matter most in this race, how his messaging around affordability and healthcare lands, and what would win or lose persuadable voters.
Research group: 10 North Carolina participants (registered voters across the spectrum, ages 18–65; mix of urban, suburban, and rural) plus two highly engaged non‑voters; 70 total responses. Typical reaction is cautious approval: Cooper is seen as steady, competent, and low‑drama, with support conditional on measurable local deliverables, and tempered by fatigue with attack ads/out‑of‑state money and skepticism that the Senate can deliver.
Healthcare is a top-tier issue; Medicaid expansion is a concrete positive but its value is conditional on operational fixes (rural hospitals, staffing, plain‑language help, Spanish lines) and visible cost relief; voters demand specifics-levers, numbers, and timelines-and a county-by-county presence.
Notable splits: a small agribusiness/regulatory subset prioritizes energy/permitting to reduce per‑unit costs, a vocal minority remains negative over pandemic-era decisions, and Michael Whatley is viewed as party‑first unless he offers county‑level, testable plans; most currently trust Cooper more due to tangible in-state receipts. Main insight: authenticity equals receipts-first-name the levers, show the math, publish timelines, and prove local impact with accountability.
Clear takeaways: center the campaign on lowering household costs and healthcare with specific bills/rules, dollars, and dates; spotlight Medicaid outcomes while committing to rural hospital stability, staffing, drug pricing, and utility/insurance oversight, plus accessible support (Spanish and after‑6).
Execution priorities: sustained county-by-county field presence, a calm/non‑performative tone, and a public scorecard tying actions to measurable monthly savings-while avoiding bumper‑sticker populism and donor‑first optics.
Valerie Rasco
Valerie Rasco, 54, married with no children, is a Greensboro, NC homeowner and former retail operations worker. She resells thrift finds, volunteers at her parish, is budget-conscious and uninsured, valuing durability, clear pricing, and low‑drama, communit…
Clayton Palafox
Clayton Palafox, 64, is a retired IT project manager in suburban Raleigh. Married, Canadian-born U.S. permanent resident, bilingual English/Spanish. Budget-conscious, tech-savvy volunteer and mentor who favors reliable, clear-value products, community invol…
Kylie Alcorn
Kylie Alcorn, 27, is a faith-rooted rural North Carolinian working full-time in grantmaking. She owns her inherited home, manages a mobility disability, budgets carefully, and prioritizes accessible, reliable, community-centered choices over flash or hype.
Austin Chocoteco
Austin Chocoteco, 22, is a bilingual, hardworking production worker and devoted dad in rural NC. Budget-conscious and family-first, he seeks reliable, mobile-friendly solutions that save time and money, without hidden fees or hassles.
Terry Gerber
Terry Gerber, 55, is a Cary town agronomy director, married with three kids. Faith-centered, data-driven, and practical, he values reliability, community, and clear ROI. Field-based schedule, Southern roots, steady health habits, pragmatic center-right views.
Elizabeth Thomas
A warm, practical 61-year-old in High Point, NC. Married, no children, home paid off. Former furniture showroom pro, uninsured, community volunteer, thrifty cook and maker. Values clarity, durability, and neighborly kindness over hype.
Rabiah Aguilar
Rabiah Aguilar is a practical, faith-rooted 53-year-old rural North Carolinian courier. Mortgage-free, budget-conscious, and community-minded. Prefers reliability over novelty, straight talk over jargon, and a good porch swing with her dog, Daisy, after lon…
Jason White
Jason White, 47, is a pragmatic, community-minded equipment leasing pro in Cary town, NC. Married with three kids, he values reliability, transparency, and time. He balances hybrid work, family rituals, and hands-on volunteering with calm confidence.
Diana Santangelo
Diana Santangelo, 60, is a rural North Carolina teacher and bus driver with one child in her household. Practical, community-first, and moderately political, she seeks durable, respectful solutions that save time, support public education, and fit rural rea…
Sarah Mcghee
Nigerian-born manufacturing process engineer in rural North Carolina. Married without kids, practical and community-minded. Blends cultures, mentors in STEM, values reliability and durability, gardens, cooks, and plans finances and travel with care.
Valerie Rasco
Valerie Rasco, 54, married with no children, is a Greensboro, NC homeowner and former retail operations worker. She resells thrift finds, volunteers at her parish, is budget-conscious and uninsured, valuing durability, clear pricing, and low‑drama, communit…
Clayton Palafox
Clayton Palafox, 64, is a retired IT project manager in suburban Raleigh. Married, Canadian-born U.S. permanent resident, bilingual English/Spanish. Budget-conscious, tech-savvy volunteer and mentor who favors reliable, clear-value products, community invol…
Kylie Alcorn
Kylie Alcorn, 27, is a faith-rooted rural North Carolinian working full-time in grantmaking. She owns her inherited home, manages a mobility disability, budgets carefully, and prioritizes accessible, reliable, community-centered choices over flash or hype.
Austin Chocoteco
Austin Chocoteco, 22, is a bilingual, hardworking production worker and devoted dad in rural NC. Budget-conscious and family-first, he seeks reliable, mobile-friendly solutions that save time and money, without hidden fees or hassles.
Terry Gerber
Terry Gerber, 55, is a Cary town agronomy director, married with three kids. Faith-centered, data-driven, and practical, he values reliability, community, and clear ROI. Field-based schedule, Southern roots, steady health habits, pragmatic center-right views.
Elizabeth Thomas
A warm, practical 61-year-old in High Point, NC. Married, no children, home paid off. Former furniture showroom pro, uninsured, community volunteer, thrifty cook and maker. Values clarity, durability, and neighborly kindness over hype.
Rabiah Aguilar
Rabiah Aguilar is a practical, faith-rooted 53-year-old rural North Carolinian courier. Mortgage-free, budget-conscious, and community-minded. Prefers reliability over novelty, straight talk over jargon, and a good porch swing with her dog, Daisy, after lon…
Jason White
Jason White, 47, is a pragmatic, community-minded equipment leasing pro in Cary town, NC. Married with three kids, he values reliability, transparency, and time. He balances hybrid work, family rituals, and hands-on volunteering with calm confidence.
Diana Santangelo
Diana Santangelo, 60, is a rural North Carolina teacher and bus driver with one child in her household. Practical, community-first, and moderately political, she seeks durable, respectful solutions that save time, support public education, and fit rural rea…
Sarah Mcghee
Nigerian-born manufacturing process engineer in rural North Carolina. Married without kids, practical and community-minded. Blends cultures, mentors in STEM, values reliability and durability, gardens, cooks, and plans finances and travel with care.
Sex / Gender
Race / Ethnicity
Locale (Top)
Occupations (Top)
| Age bucket | Male count | Female count |
|---|
| Income bucket | Participants | US households |
|---|
Summary
Themes
| Theme | Count | Example Participant | Example Quote |
|---|
Outliers
| Agent | Snippet | Reason |
|---|
Overview
Key Segments
| Segment | Attributes | Insight | Supporting Agents |
|---|---|---|---|
| Rural mid-to-older adults (teachers, retirees, community-involved) |
|
This group anchors support around service delivery. Cooper’s Medicaid expansion creates conditional trust, but voters require county-level proof (clinic staffing, local telehealth capacity, hospital stabilization plans) and specific timelines to convert persuasion into votes. | Diana Santangelo, Kylie Alcorn, Elizabeth Thomas, Sarah Mcghee |
| Younger, lower-income, Spanish-speaking workers (rural / second-shift) |
|
Operational accessibility is the decisive persuasion lever: Spanish-language outreach, extended clinic hours, childcare supports and trade/apprenticeship pathways matter more than abstract promises. Messaging must be bilingual, practical, and routed through trusted local channels. | Austin Chocoteco |
| Manufacturing / mid-career professionals and plant-floor families |
|
This group seeks numeric, short-term household impacts that can be 'penciled' into budgets (e.g., $/month savings in year one) and favors bipartisan, pragmatic fixes (permitting/workforce solutions) over ideological framing. | Jason White, Sarah Mcghee |
| Agribusiness / high-income technical operators |
|
These voters prioritize energy and regulatory relief as the primary mechanisms to lower household and business costs; they respond to per‑unit impact measures (cost per acre, cents/kWh) and are receptive to candidates promising concrete permitting timelines and regulatory certainty. | Terry Gerber |
| Affluent retirees / engaged older suburban voters |
|
This segment rewards federal-level roadmaps that stabilize ACA/Medicaid interactions and tackle consolidation (hospitals, PBMs) with measurable outcomes; prior state governance increases trust but they want clear legislative steps tied to federal action. | Clayton Palafox, Elizabeth Thomas |
| Politically active non-voters (green-card holders / residents) |
|
Though ineligible to vote, these respondents are high-value grassroots amplifiers and small‑dollar fundraisers if the campaign demonstrates operational competence and local hiring; they can materially improve turnout through volunteer mobilization. | Clayton Palafox, Sarah Mcghee |
Shared Mindsets
| Trait | Signal | Agents |
|---|---|---|
| Demand for concrete 'receipts' (numbers, dates, named bills) | Across demographics voters reject slogans and ask repeatedly for tangible levers: named legislation, timelines, dollar impacts and county-level deliverables to believe promises will translate into household savings or service improvements. | Jason White, Clayton Palafox, Elizabeth Thomas, Kylie Alcorn, Valerie Rasco |
| Healthcare (affordability + dependable local access) as top issue | Most respondents prioritize healthcare affordability, rural hospital viability, telehealth, and prescription/surprise-bill relief as the single most important ballot-line issue that will determine their vote. | Valerie Rasco, Diana Santangelo, Kylie Alcorn, Elizabeth Thomas, Sarah Mcghee, Jason White |
| Preference for steady, low-drama governing | Voters consistently favor a calm, managerial temperament over flash; they believe steady governance is likelier to deliver operational wins and tangible services. | Diana Santangelo, Jason White, Kylie Alcorn, Elizabeth Thomas |
| Rural proof matters (county-by-county presence) | Physical presence in small towns and county‑specific outreach (clinics, broadband builds, local hires) is a consistent persuasion factor for rural persuadables. | Kylie Alcorn, Clayton Palafox, Austin Chocoteco, Sarah Mcghee |
| Campaign-noise fatigue & anti out-of-state/donor skepticism | Widespread annoyance with attack ads, out‑of‑state money, and fundraising spam; voters reward localness and penalize perceived fundraising-first behavior. | Valerie Rasco, Diana Santangelo, Austin Chocoteco, Kylie Alcorn |
| Bilingual / access operational asks from Hispanic respondents | Spanish-language lines, accessible scheduling, and culturally competent outreach are material persuasion levers; failure to operationalize these is a strategic liability. | Austin Chocoteco |
Divergences
| Segment | Contrast | Agents |
|---|---|---|
| Rabiah Aguilar (Rural, White, Evangelical) | Unlike most rural respondents who value Medicaid expansion and pragmatic service delivery, this persona remains strongly negative rooted in pandemic-era grievances and distrust of public-health decisions; less responsive to Medicaid accomplishments. | Rabiah Aguilar |
| Agribusiness / Terry Gerber | This high-income agribusiness respondent prioritizes energy, permitting, and regulatory relief as the primary pathway to reduce costs - a sectoral framing that contrasts with the dominant healthcare-first priorities of other segments. | Terry Gerber |
| Jason White (Cary mid-career manager) | Sets an unusually explicit numeric persuasion threshold (expects $200–300/month savings in year one), representing a quantification demand that many other persuadables express qualitatively but not to this numerical degree. | Jason White |
| Clayton Palafox (affluent retiree, non-voter mobilizer) | Although ineligible to vote, he shows atypical intensity and willingness to donate and mobilize if offered precise operational plans - diverging from the assumption that non‑voters are low‑value to campaigns. | Clayton Palafox |
| Austin Chocoteco (young, Spanish-speaking operations worker) | Places outsized emphasis on bilingual hotlines, after-hours clinics, and second-shift outreach - operational and cultural needs that many standard campaign messages overlook. | Austin Chocoteco |
Overview
Quick Wins (next 2–4 weeks)
| # | Action | Why | Owner | Effort | Impact |
|---|---|---|---|---|---|
| 1 | Launch a Receipts-first content template | Audiences reject generic rhetoric and reward numbers, dates, and levers they can verify. | Comms Ops Lead | Low | High |
| 2 | Publish a quarterly Transparency Scorecard | Builds trust by reporting progress on cost/health access with plain-English metrics and what’s next. | Data & Analytics Lead | Med | High |
| 3 | Stand up a bilingual info line + extended chat hours | Operational access (Spanish lines, after‑hours response) is a decisive need for working and bilingual audiences. | CX/Support Lead | Med | High |
| 4 | Create a Household Impact Explainer | Short, scannable one-pagers that show estimated $/month impacts for healthcare, utilities, insurance reduce skepticism. | Policy Director | Low | High |
| 5 | Set a single, non-spammy SMS standard | People want one clear text with useful logistics/info, not a flood; reduces opt-outs and increases trust. | Digital Director | Low | Med |
| 6 | Publish a public Events & Office Hours calendar | Visible, recurring small‑venue Q&A sessions demonstrate presence and accountability without theatrics. | Field Director | Low | Med |
Initiatives (30–90 days)
| # | Initiative | Description | Owner | Timeline | Dependencies |
|---|---|---|---|---|---|
| 1 | Plain‑Language Policy Library & Cost Calculators | Build a library of one‑pagers and simple calculators that explain the levers, timelines, and trade‑offs for top household cost areas (e.g., healthcare out‑of‑pocket, utilities, childcare, insurance) in receipts-first format. | Policy Director | 0–90 days for MVP; iterate quarterly | Legal/Compliance, Data Engineering, Design/UX |
| 2 | Access Infrastructure (Bilingual + After‑Hours) | Deploy a bilingual help line, extend support hours, and add callback/queue transparency. Create scripts and FAQs that solve common issues in plain English and Spanish. | CX/Support Lead | 0–60 days pilot; 90–120 days scale | Vendor telephony, Workforce management, QA/Training |
| 3 | Community Listening Cycle | Institutionalize small‑format, low‑drama listening sessions with unscripted Q&A, published notes, and follow‑up tickets so attendees can track resolutions. | Field Director | Kickoff in 30 days; monthly cadence | Local venues, Accessibility/ADA review, Security & Logistics |
| 4 | Ethics & Accountability Disclosure Suite | Publish an ethics baseline (e.g., no stock trading, donation transparency) and a “who pays/who benefits” box on all materials to address donor/industry skepticism. | General Counsel | Draft in 30 days; live in 60 | Legal/Compliance, Comms, Finance |
| 5 | Data & Feedback Loop | Stand up rapid surveys and a dashboard to track message clarity, perceived household impact, access SLAs, and event satisfaction. Close the loop publicly each quarter. | Data & Analytics Lead | MVP in 45 days; ongoing | Survey tooling, Data privacy, Comms |
| 6 | Workforce & Apprenticeship Information Hub | Partner with community colleges and employers to publish a seats‑and‑start‑dates directory for apprenticeships (HVAC/CDL/advanced manufacturing) and how to apply. | Partnerships Manager | Pilot in 60–90 days | Community colleges, Employers, Content Ops |
KPIs to Track
| # | KPI | Definition | Target | Frequency |
|---|---|---|---|---|
| 1 | Message Clarity Score | % of audience who can correctly state the top 3 levers and timelines after reading a one‑pager | ≥75% by Q3 | Monthly |
| 2 | Specificity Index | % of public materials that include numbers, dates, and named levers (the 'receipts' checklist) | ≥90% of assets | Biweekly audit |
| 3 | Access SLA (Bilingual/After‑Hours) | Median wait time, first‑contact resolution, and Spanish line answer rate | <2 min wait; ≥85% FCR; ≥95% answer rate | Weekly |
| 4 | Community Presence Coverage | Number of small‑format sessions with published notes and follow‑ups closed | ≥4 sessions/month; ≥80% follow‑ups closed in 30 days | Monthly |
| 5 | Perceived Household Impact | % of audience who can estimate expected $ per month change within 12 months for a policy area | ≥60% by Q4 | Quarterly |
| 6 | Transparency Scorecard Engagement | Views, average time on page, and trust lift after each publication | ≥5,000 views/issue; +5 pts trust | Quarterly |
Risks & Mitigations
| # | Risk | Mitigation | Owner |
|---|---|---|---|
| 1 | Perception of over‑promising on cost impacts | Use ranges, cite sources, add 'what could slip' notes; legal pre‑clearance on all estimates | General Counsel |
| 2 | Operational strain from extended hours and bilingual support | Phase rollout, forecast volumes, staff flex pools, and monitor SLA dashboard weekly | CX/Support Lead |
| 3 | Audiences tune out if content is still too abstract or long | Enforce receipts-first template, 1‑page limit, and add sidebar TL;DR with $/month, date, lever | Comms Ops Lead |
| 4 | Skepticism about donor/industry influence undermines trust | Proactive ethics disclosures, 'who pays/who benefits' boxes, and quarterly AMAs on funding | General Counsel |
| 5 | Accessibility gaps (ADA, language, tech) | Pre‑event ADA checks, live captioning, phone alternatives, Spanish content parity, and usability QA | Operations Lead |
| 6 | Privacy and opt‑out issues with SMS/email | Single opt‑in + clear cadence policy, easy opt‑out, and monthly compliance audits | Digital Director |
Timeline
Roy Cooper NC Senate 2026 Voter Perception Study: Executive Synthesis
Objective and context. We set out to understand how North Carolina voters perceive Roy Cooper as a Senate candidate, which issues matter most, how his affordability/healthcare messages land, and what would win or lose persuadable voters. Across seven questions, respondents consistently rewarded specificity, local proof, and a low‑drama tone.
Cross‑question learnings grounded in evidence. Initial reactions were cautiously positive: Cooper is seen as a steady, competent manager (“a deep exhale… keeps the trains mostly on time”), but support is transactional and contingent on measurable, local deliverables (rural broadband, teacher pay, apprenticeships, manufacturing jobs, ACA stability). Skepticism centers on out‑of‑state money, fundraising‑first optics, and whether the Senate can overcome gridlock. Cost‑of‑living messaging resonates emotionally-groceries, power, car insurance, childcare “all creeps”-yet falls flat when generic; voters demand numbers, timelines, and named levers (drug pricing, hospital consolidation, housing supply, no stock trading for members of Congress). Healthcare is top‑tier and Medicaid expansion is a tangible, vote‑moving receipt-keeping neighbors on meds, stabilizing small hospitals-if paired with plain‑language implementation (hotlines, Spanish lines), rural access, and protection against cost‑shifting to employer plans. In the Cooper vs. Whatley frame, most trust Cooper’s in‑state receipts over a national/party‑first profile, while a small minority lean Whatley on regulation/energy if he offers “real meat… with receipts and dates.” The single most important ballot‑box issue is healthcare affordability and dependable local access, with a minority prioritizing energy/diesel/electricity and farm inputs. At the doorstep, voters ask for exact actions, dates, and household impact (“put $200–300 back per month within a year”), plus accountability (public scorecards, named local contacts). Enthusiasm to vote sits ~6–8 and is conditional on concrete details, easy logistics (early hours, curbside, short lines, clear sample ballots, one clean Spanish text), and visible local presence; culture‑war noise and attack ads depress turnout.
Persona correlations and nuances.
- Rural mid‑to‑older adults (teachers, community‑involved) reward Medicaid expansion but insist on county‑level proof: staffed clinics, rural hospital stabilization, working telehealth (Diana, Kylie, Elizabeth, Sarah).
- Younger, bilingual second‑shift workers need operational access: Spanish hotlines, after‑hours clinics, childcare supports, broadband (Austin).
- Manufacturing/plant‑floor families want penciled‑in savings with short horizons and bipartisan, pragmatic fixes (Jason, Sarah).
- Agribusiness/high‑income operators prioritize energy, permitting, and per‑unit cost impacts (cents/kWh, diesel, fertilizer) (Terry).
- Affluent older suburbanites seek federal roadmaps on ACA stability, drug prices, and consolidation (Elizabeth).
- Politically active non‑voters (green‑card holders) will donate and drive voters if plans are calm, specific, and locally staffed (Clayton, Sarah).
What will win-and what will lose-persuadables.
- Lead with receipts: dollars/month, dates, and named levers on healthcare (drug pricing, surprise billing, rural hospital viability), utilities, insurance, and broadband.
- Translate Medicaid expansion into operational usability: plain‑English/Spanish hotlines, after‑hours access, provider capacity, maternal/mental/dental services.
- Demonstrate rural proof: county‑by‑county deliverables and unscripted Q&A in VFWs/church halls; publish who called/what was fixed.
- Address energy and permitting with concrete timelines and unit‑cost impacts to engage agribusiness and cost‑sensitive segments.
- Show ethics and independence: transparency on funding, no stock trading, “who pays/who benefits” boxes.
Risks and guardrails. Over‑promising on cost impacts; gridlock‑driven cynicism; accessibility gaps (ADA/language/after‑hours); donor‑capture skepticism; culture‑war saturation. Mitigate with ranges and sources, receipts‑first brevity, bilingual/after‑hours access SLAs, proactive ethics disclosures, and a steady, non‑performative tone.
Next steps and measurement.
- 30 days: Ship receipts‑first one‑pagers (healthcare, utilities, broadband) with $/month and dates; launch first transparency scorecard; announce ethics baseline; schedule small‑format listening sessions.
- 60 days: Pilot bilingual hotline and extended chat hours; publish county‑by‑county rural hospital/broadband progress; standardize one clean logistics text (Spanish/English).
- 90–180 days: Expand policy library and simple cost calculators; maintain monthly rural sessions with published follow‑ups; report quarterly on progress and access SLAs.
- KPIs: Message Clarity (% who can name top 3 levers/timelines ≥75%); Specificity Index (assets with numbers/dates/levers ≥90%); Access SLAs (<2 min wait; ≥85% first‑contact resolution; ≥95% Spanish answer rate); Community Presence (≥4 sessions/month; ≥80% follow‑ups closed in 30 days); Perceived Household Impact (% who can estimate $/month change within 12 months ≥60%).
This audience will reward concrete, local, verifiable progress-delivered calmly, measured publicly, and accessible to every county.
-
What minimum monthly dollar savings on your household expenses would make you feel that 'costs are going down' in a meaningful way?numeric Sets a concrete affordability benchmark to target with policy goals and progress reporting.
-
Which everyday cost areas most need federal attention for your household right now?maxdiff Identifies top pain points to prioritize in agenda and communications.
-
Which specific federal actions would you most want a U.S. Senator to prioritize to reduce costs in North Carolina?maxdiff Surfaces high-demand policy levers to guide platform and early legislative focus.
-
For each issue area below, how much do you think a U.S. Senator can directly influence outcomes in North Carolina?matrix Aligns promises with perceived Senate influence to avoid overpromising and target feasible wins.
-
Which sources would you trust most to verify that a Senator delivered on promised results in your county?rank Identifies credible validators and channels for proof-of-delivery communications.
-
What, if anything, would make you less likely to support a Senate candidate you are otherwise open to?multi select Maps key disqualifiers to mitigate persuasion risks and campaign conduct pitfalls.
Research group: 10 North Carolina participants (registered voters across the spectrum, ages 18–65; mix of urban, suburban, and rural) plus two highly engaged non‑voters; 70 total responses. Typical reaction is cautious approval: Cooper is seen as steady, competent, and low‑drama, with support conditional on measurable local deliverables, and tempered by fatigue with attack ads/out‑of‑state money and skepticism that the Senate can deliver.
Healthcare is a top-tier issue; Medicaid expansion is a concrete positive but its value is conditional on operational fixes (rural hospitals, staffing, plain‑language help, Spanish lines) and visible cost relief; voters demand specifics-levers, numbers, and timelines-and a county-by-county presence.
Notable splits: a small agribusiness/regulatory subset prioritizes energy/permitting to reduce per‑unit costs, a vocal minority remains negative over pandemic-era decisions, and Michael Whatley is viewed as party‑first unless he offers county‑level, testable plans; most currently trust Cooper more due to tangible in-state receipts. Main insight: authenticity equals receipts-first-name the levers, show the math, publish timelines, and prove local impact with accountability.
Clear takeaways: center the campaign on lowering household costs and healthcare with specific bills/rules, dollars, and dates; spotlight Medicaid outcomes while committing to rural hospital stability, staffing, drug pricing, and utility/insurance oversight, plus accessible support (Spanish and after‑6).
Execution priorities: sustained county-by-county field presence, a calm/non‑performative tone, and a public scorecard tying actions to measurable monthly savings-while avoiding bumper‑sticker populism and donor‑first optics.
| Name | Response | Info |
|---|